Name
Raising the bar: Improving your Hospice CAHPS scores
Description

Want to turn your CAHPS Hospice survey results into a powerful tool for improvement? This session will share strategies to boost return rates and enhance your publicly reported scores. We’ll dive into the 2025 CAHPS program updates, including new features like a prenotification letter, an informational flyer, and the web mail mode for survey administration. Plus, you’ll learn how to use CAHPS data to drive meaningful improvements in care and stay ahead of the competition in delivering exceptional Hospice care.

Speakers
Liz Silva, MatrixCare