Full Conference Schedule

 

Welcome to the RISE 2025 conference agenda!  Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!

 

Time Name More Info Session Categories Topic(s)
12:00 PM - 5:00 PMRegistration  
1:00 PM - 5:00 PMPre-conference sessionsBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Skilled Nursing Products, Enterprise FinancialHome Health, Pharmacy & Home Infusion, Pharmacy, HME, Life Plan Communities, Skilled Nursing
3:00 PM - 3:30 PMBreak  
5:00 PM - 7:00 PMWelcome reception  
Time Name More Info Session Categories Topic(s)
7:30 AM - 8:30 AMBreakfast & Solutions Pavilion  
7:30 AM - 4:00 PMRegistration  
8:30 AM - 9:30 AMOpening & welcome  
9:30 AM - 10:30 AMHome Health and Hospice welcome & State of the unionHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
9:30 AM - 10:30 AMExpanding our care offerings: What's new for clinical careClinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMEnterprise financials: Key enhancements and the roadmap for future successRCM, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMOptimizing intake and record management with Exchange - Data ManagerLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMWhat you need to know about episode-based payment modelsClinical, RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMSigmaCare: What's new and what's coming nextSigmaCare ProductsSkilled Nursing - SigmaCare
9:30 AM - 10:30 AMHME/HI welcome & State of the union Pharmacy, HME
10:30 AM - 11:00 AMBreak & Solutions Pavilion  
11:00 AM - 12:00 PMNCPDP billing efficiencies: The sequelBest Practices, RCMPharmacy & Home Infusion, Pharmacy
11:00 AM - 12:00 PMShaping the Future of Interoperability: Resmed's Vision for the Next GenerationCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMUnlock your RCM tools for better AR managementHome Health Products, Hospice Products, RCMHome Health, Hospice
11:00 AM - 12:00 PMAI and you: Leveraging techHome Health Products, Hospice ProductsHome Health, Hospice
11:00 AM - 12:00 PMLooking ahead: The future of our clinical solutionClinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMSenior Living: Roadmap for driving successSenior Living ProductsSenior Living
11:00 AM - 12:00 PMExecutive Insights: Your Questions, Our Answers Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMRevenue cycle management: What's new and how to leverage the latest enhancementsRCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMIntroduction to inventory managementBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMFrom vision to reality: One year into the intelligent platform journeyBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare ProductsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMMastering the Move: MatrixCare LPC to 360 Implementation InsightsLife Plan Communities ProductsLife Plan Communities
11:00 AM - 12:00 PMEngaging to improve care: Transforming communication and documentation with the MatrixCare Link platformHome Health Products, Hospice ProductsHome Health, Hospice
11:00 AM - 12:00 PMPrice Table Management (HME/HI)Advanced TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMEHR health check 1-2-3 methodologyLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
12:00 PM - 1:30 PMLunch & Solutions Pavilion  
1:30 PM - 2:30 PMRevenue cycle management for 2025 and beyondRCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
1:30 PM - 2:30 PMSolutions for care: Introducing CCRC organizations to MatrixCare 360Life Plan Communities ProductsLife Plan Communities
1:30 PM - 2:30 PMEmpowering the Next Generation: Coaching New Leaders for SuccessBest Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial ProductsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMRaising the bar: Improving your Hospice CAHPS scoresBest Practices, Hospice Products, ClinicalHospice
1:30 PM - 2:30 PMExpanding your reach with Enterprise Financials through integrations and value added servicesEnterprise Financial ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMThe future ahead: An inside look into the product roadmapHME/HI InnovationsHME
1:30 PM - 2:30 PMCourse correction and the journey to healthy ARBest Practices, Home Health Products, Hospice Products, RCMHome Health, Palliative Care, Hospice
1:30 PM - 2:30 PMAI-Powered Healthcare: Innovations with OneClaim, RESMi, and BeyondLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
1:30 PM - 2:30 PMProtecting your greatest asset: Strategies for retaining and motivating staffBest PracticesHome Health, Palliative Care, Hospice
1:30 PM - 2:30 PMMastering your finances: Month-end processBest Practices, Advanced TrainingPharmacy & Home Infusion, HME
1:30 PM - 2:30 PMRevolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workloadBest Practices, Advanced TrainingHME
1:30 PM - 2:30 PMPayer strategies in healthcare: Enhancing patient experience through efficient workflowsBest Practices, RCMHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMFrom records to resilience: EHR strategies for emergenciesBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
2:30 PM - 3:00 PMBreak & Solutions Pavilion  
3:00 PM - 4:00 PMRegulatory landscape update and outlook, and successful outcomesClinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
3:00 PM - 4:00 PMDriving hospice excellence: Leveraging KPIs to optimize operations and enhance patient careHospice ProductsHospice
3:00 PM - 4:00 PMWomen in LeadershipCross Care-SettingHome Health, Pharmacy & Home Infusion, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMFrom Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey ReadinessBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
3:00 PM - 4:00 PMLeveraging integrated partners to enhance your senior living operationsBest Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMWeathering disaster with confidenceBest Practices, Home Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
3:00 PM - 4:00 PMWhere Artificial Intelligence is taking the long term care space todayHome Health Products, Clinical, Skilled Nursing Products, SigmaCare ProductsHome Health, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMSNAP to the Rescue: 5 Ways to Elevate Your Patient Experience TodayBest PracticesHME
3:00 PM - 4:00 PMMoney matters: Strategies for financial successBest Practices, Home Health Products, Hospice Products, RCMHome Health, Hospice
3:00 PM - 4:00 PMTransforming HME products with AI/ML innovationHME/HI InnovationsHME
3:00 PM - 4:00 PMLean Six Sigma WorkshopBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
3:00 PM - 4:00 PMRevenue cycle management: Introducing CCRC organizations to MatrixCare 360Best Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsSkilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMIntroducing MatrixCare Engage: A new user-centric mobile ecosystem to empower efficient, proactive careLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
3:00 PM - 4:00 PMDon't let your pharmacy inventory run wild: Mastering best practices for efficient managementBest PracticesPharmacy & Home Infusion
4:15 PM - 5:00 PMFocus Group: Value-Based Care in Senior Living and Long-Term CareClinicalLife Plan Communities, Skilled Nursing
4:15 PM - 5:00 PMFocus groups  
4:15 PM - 5:00 PMFocus Group: Exploring Specialized Services in Senior LivingClinicalSenior Living
Time Name More Info Session Categories Topic(s)
7:30 AM - 12:00 PMRegistration  
8:00 AM - 9:00 AMBreakfast & Solutions Pavilion  
8:30 AM - 9:15 AMGeneral session  
9:15 AM - 9:30 AMBreak  
9:30 AM - 10:30 AMHME feature lookback: What you may have missed, but shouldn'tBest PracticesHME
9:30 AM - 10:30 AMBuilding Stronger Connections: Spotlight on the Residential Care Software Partner EcosystemHME/HI Executive & LeadershipHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
9:30 AM - 10:30 AMThe future of patient payHome Health Products, Hospice Products, Enterprise Financial ProductsHome Health, HME
9:30 AM - 10:30 AMMastering the Move: MatrixCare LPC to 360 Implementation InsightsLife Plan Communities ProductsLife Plan Communities
9:30 AM - 10:30 AMHow to become the conductor of your Brightree Rules EngineBest Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
9:30 AM - 10:30 AMFueling your success with MealTracker: New Features and what's ahead for 2025Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
9:30 AM - 10:30 AMScheduling : Make Every Minute CountHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
9:30 AM - 10:30 AMThe rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plansBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsHome Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMWhen the auditor knocks: Home health editionBest Practices, Home Health ProductsHospice
9:30 AM - 10:30 AMFirst steps matter: The importance of an integrated intake processHome Health Products, Hospice ProductsHome Health, Hospice
9:30 AM - 10:30 AMOptimizing your revenue through authorization tracking and alerting (ATA)Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMMatrixCare Engage case study: Leveraging mobile-optimized solutions to give time back to caregiversLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMMaximizing MyAnalytics: Advanced tools for data-driven decision makingBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living ProductsHome Health, Life Plan Communities, Skilled Nursing, Senior Living, Hospice
9:30 AM - 10:30 AMGet paid faster! Enrollment and eClaims best practicesBest PracticesPharmacy & Home Infusion, HME
10:30 AM - 11:00 AMBreak & Solutions Pavilion  
11:00 AM - 12:00 PMMore than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settingsLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products, Cross Care-SettingLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMNutrition and dining: Integrated systems for all dining optionsLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMLeverage advanced analytics to improve outcomes and improve operationsBest PracticesHME
11:00 AM - 12:00 PMUsing Inovalon for claims processing: A customer's journeyRCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMBlue Sky ThinkingHME/HI InnovationsHME
11:00 AM - 12:00 PMTransforming post-acute care: The role of payors in advancing value-based care modelsCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMImproving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory FactorsBest Practices, Clinical, Skilled Nursing Products, Enterprise Financial ProductsHome Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMFoundations for building a palliative programHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
11:00 AM - 12:00 PMPowerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with BrightreeBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMAll about WIP statesBest Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMEmpowering your team: Enhancements to our Community portal and trainingBest Practices, Beginner/Intermediate Training, Advanced TrainingHome Health, Hospice
11:00 AM - 12:00 PMKPI-driven operations for home healthHome Health ProductsHome Health
11:00 AM - 12:00 PMNavigating Change: Effective Change Management in Software Workflow Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMControlling your future: Leveraging budgeting and forecasting capabilities in Enterprise FinancialsBest Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsLife Plan Communities, Skilled Nursing, Senior Living
12:00 PM - 1:00 PMLunch  
1:00 PM - 2:00 PMClosing Session  
1:00 PM - 2:00 PMClosing session  
2:00 PM - 2:30 PMBreak & Solutions Pavilion  
2:30 PM - 3:30 PMData-driven insights: Using MyAnalytics to improve financial performance and payor contractsBest Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living ProductsLife Plan Communities, Skilled Nursing
2:30 PM - 3:30 PMMatrixCare education toolbox: Equipping your team for successLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
2:30 PM - 3:30 PMHOPE is on the wayBest Practices, Hospice ProductsHospice
2:30 PM - 3:30 PMInclusion First: Why Building and Motivating Your Teams is Your Key to SuccessCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
2:30 PM - 3:30 PMA ReSupply product roadmapBest PracticesHME
2:30 PM - 3:30 PMReconciliations made easy: The power of robotic process automation (RPA)Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial ProductsLife Plan Communities
2:30 PM - 3:30 PMTransforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savingsClinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living ProductsLife Plan Communities, Skilled Nursing, Senior Living
2:30 PM - 3:30 PMAuditing for quality results: A comprehensive approachBest Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCMHome Health
2:30 PM - 3:30 PMTexting for Better Care: Enhancing patient communication in the digital ageBest Practices, Advanced TrainingPharmacy & Home Infusion, Pharmacy, HME
2:30 PM - 3:30 PMMobile Delivery optimization and operational KPIs (MDM)Best Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
2:30 PM - 3:30 PMRaising the bar: Improving your HHCAHPS scoresBest Practices, Home Health Products, ClinicalHome Health
2:30 PM - 3:30 PMEfficient delivery networks: Using interoperability to streamline care deliveryLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
2:30 PM - 3:30 PMOptimizing your HME and HI databaseBest PracticesPharmacy & Home Infusion, HME
2:30 PM - 3:30 PMHospice-HME Care Coordination: Bridging the gap between hospice and HME for seamless patient careBest Practices, Hospice Products, Cross Care-Setting, HME/HI InnovationsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:30 PM - 4:00 PMBreak & Solutions Pavilion  
4:00 PM - 5:00 PMEmpowering clinicians: Leveraging technology for efficiency and efficacyClinical, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
4:00 PM - 5:00 PMAdvocacy Unplugged: Insights from Policy Experts & Industry LeadersCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
4:00 PM - 5:00 PMUnderstanding SNAP tasks: Pairing your team's workflow with automationBest Practices, Advanced TrainingHME
4:00 PM - 5:00 PMHarness the power of your data for smarter descisionsBest Practices, Home Health Products, Hospice ProductsHome Health, Hospice
4:00 PM - 5:00 PMWhen the auditor knocks: Hospice editionBest Practices, Hospice ProductsHospice
4:00 PM - 5:00 PMInteroperability and the ecosystem our partners help us build Pharmacy & Home Infusion, HME
4:00 PM - 5:00 PMPayment portal: Benefits, case studies and how to fast track implementation and resident/family onboardingBest Practices, RCM, Life Plan Communities Products, Skilled Nursing ProductsHome Health, Life Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMNavigating non-traditional payors in home healthHome Health Products, Hospice ProductsHome Health, Hospice
4:00 PM - 5:00 PMData-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilitiesBeginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsHome Health, Life Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMDesigning to success: Empowering caregivers through user-centric innovationBest Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living ProductsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
4:00 PM - 5:00 PMSales order success: Simplifying and streamlining workflowsBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
4:00 PM - 5:00 PMFast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflowsBest Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMPharmacy product roadmap: Sneak peak at 2025 features in beta and beyondClinical, RCMPharmacy & Home Infusion, Pharmacy
4:00 PM - 5:00 PMStrengthening Security: Best practices for healthcare companies Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
7:00 PM - 11:00 PMCustomer appreciation event