Full Conference Schedule
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Welcome to the RISE 2025 conference agenda!  Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!
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Time | Name | More Info | Session Categories | Topic(s) |
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12:00 PM - 5:00 PM | Registration | |||
1:00 PM - 5:00 PM | Pre-conference sessions | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Skilled Nursing Products, Enterprise Financial | Home Health, Pharmacy & Home Infusion, Pharmacy, HME, Life Plan Communities, Skilled Nursing | |
3:00 PM - 3:30 PM | Break | |||
5:00 PM - 7:00 PM | Welcome reception |
Time | Name | More Info | Session Categories | Topic(s) |
---|---|---|---|---|
7:30 AM - 8:30 AM | Breakfast & Solutions Pavilion | |||
7:30 AM - 4:00 PM | Registration | |||
8:30 AM - 9:30 AM | Opening & welcome | |||
9:30 AM - 10:30 AM | Expanding our care offerings: What's new for clinical care | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
9:30 AM - 10:30 AM | Optimizing intake and record management with Exchange - Data Manager | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
9:30 AM - 10:30 AM | HME/HI welcome & State of the union | Pharmacy, HME | ||
9:30 AM - 10:30 AM | Enterprise financials: Key enhancements and the roadmap for future success | RCM, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing | |
9:30 AM - 10:30 AM | What you need to know about episode-based payment models | Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
9:30 AM - 10:30 AM | Home Health and Hospice welcome & State of the union | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
9:30 AM - 10:30 AM | SigmaCare: What's new and what's coming next | SigmaCare Products | Skilled Nursing - SigmaCare | |
10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
11:00 AM - 12:00 PM | Engaging to improve care: Transforming communication and documentation with the MatrixCare Link platform | Home Health Products, Hospice Products | Home Health, Hospice | |
11:00 AM - 12:00 PM | Shaping the Future of Interoperability: Resmed's Vision for the Next Generation | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | Executive Insights: Your Questions, Our Answers | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | EHR health check 1-2-3 methodology | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
11:00 AM - 12:00 PM | Unlock your RCM tools for better AR management | Home Health Products, Hospice Products, RCM | Home Health, Hospice | |
11:00 AM - 12:00 PM | Looking ahead: The future of our clinical solution | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
11:00 AM - 12:00 PM | From vision to reality: One year into the intelligent platform journey | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare Products | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | NCPDP billing efficiencies: The sequel | Best Practices, RCM | Pharmacy & Home Infusion, Pharmacy | |
11:00 AM - 12:00 PM | Price Table Management (HME/HI) | Advanced Training | Pharmacy & Home Infusion, HME | |
11:00 AM - 12:00 PM | Introduction to inventory management | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
11:00 AM - 12:00 PM | Mastering the Move: MatrixCare enhanced LPC Implementation Insights | Life Plan Communities Products | Life Plan Communities | |
11:00 AM - 12:00 PM | AI and you: Leveraging tech | Home Health Products, Hospice Products | Home Health, Hospice | |
11:00 AM - 12:00 PM | Senior Living: Roadmap for driving success | Senior Living Products | Senior Living | |
11:00 AM - 12:00 PM | Revenue cycle management: What's new and how to leverage the latest enhancements | RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
12:00 PM - 1:30 PM | Lunch & Solutions Pavilion | |||
1:30 PM - 2:30 PM | AI-Powered Healthcare: Innovations with OneClaim, RESMi, and Beyond | RCM, Cross Care-Setting | Home Health, Pharmacy & Home Infusion, Pharmacy, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living, Hospice | |
1:30 PM - 2:30 PM | From records to resilience: EHR strategies for emergencies | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
1:30 PM - 2:30 PM | Raising the bar: Improving your Hospice CAHPS scores | Best Practices, Hospice Products, Clinical | Hospice | |
1:30 PM - 2:30 PM | The future ahead: An inside look into the product roadmap | HME/HI Innovations | HME | |
1:30 PM - 2:30 PM | Revolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workload | Best Practices, Advanced Training | HME | |
1:30 PM - 2:30 PM | Mastering your finances: Month-end process | Best Practices, Advanced Training | Pharmacy & Home Infusion, HME | |
1:30 PM - 2:30 PM | Expanding your reach with Enterprise Financials through integrations and value added services | Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
1:30 PM - 2:30 PM | Payer strategies in healthcare: Enhancing patient experience through efficient workflows | Best Practices, RCM | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
1:30 PM - 2:30 PM | Revenue cycle management for 2025 and beyond | RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
1:30 PM - 2:30 PM | Introduction to Care Management for the enhanced LPC environment | Life Plan Communities Products | Life Plan Communities | |
1:30 PM - 2:30 PM | Course correction and the journey to healthy AR | Best Practices, Home Health Products, Hospice Products, RCM | Home Health, Palliative Care, Hospice | |
1:30 PM - 2:30 PM | Protecting your greatest asset: Strategies for retaining and motivating staff | Best Practices | Home Health, Palliative Care, Hospice | |
1:30 PM - 2:30 PM | Empowering the Next Generation: Coaching New Leaders for Success | Best Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial Products, Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
2:30 PM - 3:00 PM | Break & Solutions Pavilion | |||
3:00 PM - 4:00 PM | Introducing MatrixCare Engage: A new user-centric mobile ecosystem to empower efficient, proactive care | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
3:00 PM - 4:00 PM | Introduction to Revenue Cycle Management for the enhanced LPC environment | Best Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
3:00 PM - 4:00 PM | Where Artificial Intelligence is taking the long term care space today | Home Health Products, Clinical, Skilled Nursing Products, SigmaCare Products, Cross Care-Setting | Home Health, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
3:00 PM - 4:00 PM | Lean Six Sigma Workshop | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
3:00 PM - 4:00 PM | Weathering disaster with confidence | Best Practices, Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
3:00 PM - 4:00 PM | Women in Leadership | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
3:00 PM - 4:00 PM | Money matters: Strategies for financial success | Best Practices, Home Health Products, Hospice Products, RCM | Home Health, Hospice | |
3:00 PM - 4:00 PM | Regulatory landscape update and outlook, and successful outcomes | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
3:00 PM - 4:00 PM | Transforming HME products with AI/ML innovation | HME/HI Innovations | HME | |
3:00 PM - 4:00 PM | From Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey Readiness | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
3:00 PM - 4:00 PM | Leveraging integrated partners to enhance your senior living operations | Best Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
3:00 PM - 4:00 PM | SNAP to the Rescue: 5 Ways to Elevate Your Patient Experience Today | Best Practices | HME | |
3:00 PM - 4:00 PM | Driving hospice excellence: Leveraging KPIs to optimize operations and enhance patient care | Hospice Products | Hospice | |
3:00 PM - 4:00 PM | Don't let your pharmacy inventory run wild: Mastering best practices for efficient management | Best Practices | Pharmacy & Home Infusion | |
4:15 PM - 5:00 PM | Focus Group: Value-Based Care in Senior Living and Long-Term Care | Clinical | Life Plan Communities, Skilled Nursing | |
4:15 PM - 5:00 PM | Focus Group: Exploring Services in Senior Living | Clinical | Senior Living | |
4:15 PM - 5:00 PM | Focus groups |
Time | Name | More Info | Session Categories | Topic(s) |
---|---|---|---|---|
7:30 AM - 12:00 PM | Registration | |||
8:00 AM - 9:00 AM | Breakfast & Solutions Pavilion | |||
8:30 AM - 9:15 AM | General session | |||
9:15 AM - 9:30 AM | Break | |||
9:30 AM - 10:30 AM | Building Stronger Connections: Spotlight on the Residential Care Software Partner Ecosystem | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
9:30 AM - 10:30 AM | The rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plans | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Home Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
9:30 AM - 10:30 AM | How to become the conductor of your Brightree Rules Engine | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
9:30 AM - 10:30 AM | MatrixCare Engage case study: Leveraging mobile-optimized solutions to give time back to caregivers | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
9:30 AM - 10:30 AM | The future of patient pay | Home Health Products, Hospice Products, Enterprise Financial Products | Home Health, HME | |
9:30 AM - 10:30 AM | Maximizing MyAnalytics: Advanced tools for data-driven decision making | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Cross Care-Setting | Home Health, Life Plan Communities, Skilled Nursing, Senior Living, Hospice | |
9:30 AM - 10:30 AM | Mastering the Move: MatrixCare enhanced LPC Implementation Insights | Life Plan Communities Products | Life Plan Communities | |
9:30 AM - 10:30 AM | Fueling your success with MealTracker: New Features and what's ahead for 2025 | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
9:30 AM - 10:30 AM | When the auditor knocks: Home health edition | Best Practices, Home Health Products | Hospice | |
9:30 AM - 10:30 AM | Get paid faster! Enrollment and eClaims best practices | Best Practices | Pharmacy & Home Infusion, HME | |
9:30 AM - 10:30 AM | HME feature lookback: What you may have missed, but shouldn't | Best Practices | HME | |
9:30 AM - 10:30 AM | Scheduling : Make Every Minute Count | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
9:30 AM - 10:30 AM | Optimizing your revenue through authorization tracking and alerting (ATA) | Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
9:30 AM - 10:30 AM | First steps matter: The importance of an integrated intake process | Home Health Products, Hospice Products | Home Health, Hospice | |
10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
11:00 AM - 12:00 PM | All about WIP states | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
11:00 AM - 12:00 PM | KPI-driven operations for home health | Home Health Products | Home Health | |
11:00 AM - 12:00 PM | Leverage advanced analytics to improve outcomes and improve operations | Best Practices | HME | |
11:00 AM - 12:00 PM | Controlling your future: Leveraging budgeting and forecasting capabilities in Enterprise Financials | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Senior Living | |
11:00 AM - 12:00 PM | Nutrition and dining: Integrated systems for all dining options | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | Navigating Change: Effective Change Management in Software Workflow | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | Transforming post-acute care: The role of payors in advancing value-based care models | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | Foundations for building a palliative program | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
11:00 AM - 12:00 PM | Blue Sky Thinking | HME/HI Innovations | HME | |
11:00 AM - 12:00 PM | Empowering your team: Enhancements to our Community portal and training | Best Practices, Beginner/Intermediate Training, Advanced Training | Home Health, Hospice | |
11:00 AM - 12:00 PM | Powerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with Brightree | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
11:00 AM - 12:00 PM | Improving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory Factors | Best Practices, Clinical, Skilled Nursing Products, Enterprise Financial Products | Home Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | More than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settings | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products, Cross Care-Setting | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
11:00 AM - 12:00 PM | Using Inovalon for claims processing: A customer's journey | RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
12:00 PM - 1:00 PM | Lunch | |||
1:00 PM - 2:00 PM | Closing session | |||
2:00 PM - 2:30 PM | Break & Solutions Pavilion | |||
2:30 PM - 3:30 PM | HOPE is on the way | Best Practices, Hospice Products | Hospice | |
2:30 PM - 3:30 PM | Optimizing your HME and HI database | Best Practices | Pharmacy & Home Infusion, HME | |
2:30 PM - 3:30 PM | Auditing for quality results: A comprehensive approach | Best Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM | Home Health | |
2:30 PM - 3:30 PM | Raising the bar: Improving your HHCAHPS scores | Best Practices, Home Health Products, Clinical | Home Health | |
2:30 PM - 3:30 PM | Data-driven insights: Using MyAnalytics to improve financial performance and payor contracts | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Life Plan Communities, Skilled Nursing | |
2:30 PM - 3:30 PM | MatrixCare education toolbox: Equipping your team for success | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
2:30 PM - 3:30 PM | Reconciliations made easy: The power of robotic process automation (RPA) | Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial Products | Life Plan Communities | |
2:30 PM - 3:30 PM | Mobile Delivery optimization and operational KPIs (MDM) | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
2:30 PM - 3:30 PM | Hospice-HME Care Coordination: Bridging the gap between hospice and HME for seamless patient care | Best Practices, Hospice Products, Cross Care-Setting, HME/HI Innovations | HME, Hospice | |
2:30 PM - 3:30 PM | Texting for Better Care: Enhancing patient communication in the digital age | Best Practices, Advanced Training | Pharmacy & Home Infusion, Pharmacy, HME | |
2:30 PM - 3:30 PM | Inclusion First: Why Building and Motivating Your Teams is Your Key to Success | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
2:30 PM - 3:30 PM | Transforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savings | Clinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
2:30 PM - 3:30 PM | Efficient delivery networks: Using interoperability to streamline care delivery | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
2:30 PM - 3:30 PM | A ReSupply product roadmap | Best Practices | HME | |
3:30 PM - 4:00 PM | Break & Solutions Pavilion | |||
4:00 PM - 5:00 PM | Navigating non-traditional payors in home health | Home Health Products, Hospice Products | Home Health, Hospice | |
4:00 PM - 5:00 PM | Payment portal: Benefits, case studies and how to fast track implementation and resident/family onboarding | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products | Home Health, Life Plan Communities, Skilled Nursing | |
4:00 PM - 5:00 PM | Fast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflows | Best Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
4:00 PM - 5:00 PM | Designing to success: Empowering caregivers through user-centric innovation | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
4:00 PM - 5:00 PM | Advocacy Unplugged: Insights from Policy Experts & Industry Leaders | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
4:00 PM - 5:00 PM | Sales order success: Simplifying and streamlining workflows | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
4:00 PM - 5:00 PM | Data-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilities | Beginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Home Health, Life Plan Communities, Skilled Nursing | |
4:00 PM - 5:00 PM | Pharmacy product roadmap: Sneak peak at 2025 features in beta and beyond | Clinical, RCM | Pharmacy & Home Infusion, Pharmacy | |
4:00 PM - 5:00 PM | Interoperability and the ecosystem our partners help us build | Pharmacy & Home Infusion, HME | ||
4:00 PM - 5:00 PM | When the auditor knocks: Hospice edition | Best Practices, Hospice Products | Hospice | |
4:00 PM - 5:00 PM | Harness the power of your data for smarter descisions | Best Practices, Home Health Products, Hospice Products | Home Health, Hospice | |
4:00 PM - 5:00 PM | Understanding SNAP tasks: Pairing your team's workflow with automation | Best Practices, Advanced Training | HME | |
4:00 PM - 5:00 PM | Strengthening Security: Best practices for healthcare companies | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
4:00 PM - 5:00 PM | Empowering clinicians: Leveraging technology for efficiency and efficacy | Clinical, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
7:00 PM - 11:00 PM | Customer appreciation event |