Full Conference Schedule
Welcome to the RISE 2025 conference agenda! Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!
| 12:00 PM - 5:00 PM | Registration | |
| 1:00 PM - 5:00 PM | Pre-conference sessions | |
| 2:45 PM - 3:15 PM | Break | |
| 5:00 PM - 7:00 PM | Welcome reception |
| 7:30 AM - 8:30 AM | Registration | |
| 7:30 AM - 4:00 PM | Breakfast & Solutions Pavilion | |
| 9:15 AM - 9:30 AM | Break | |
| 9:30 AM - 10:30 AM | Optimizing intake and record management with Exchange - Data Manager | Life Plan Communities Products, Skilled Nursing Products |
| 9:30 AM - 10:30 AM | VirtueRN Hospice & HME coordination | Cross Care-Setting |
| 9:30 AM - 10:30 AM | HME/HI welcome & State of the union | |
| 9:30 AM - 10:30 AM | SigmaCare: What's new and what's coming next | SigmaCare Products |
| 9:30 AM - 10:30 AM | Home Health and Hospice welcome & State of the union | Home Health Products, Hospice Products, Palliative Care Products |
| 9:30 AM - 10:30 AM | What you need to know about episode-based payment models | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products |
| 9:30 AM - 10:30 AM | Enterprise financials: Key enhancements and the roadmap for future success | Enterprise Financial, Enterprise Financial Products |
| 9:30 AM - 10:30 AM | Expanding our care offerings: What's new for clinical care | Clinical, Life Plan Communities Products, Skilled Nursing Products |
| 10:30 AM - 11:00 AM | Break & Solutions Pavilion | |
| 11:00 AM - 12:00 PM | Senior Living: Roadmap for driving success | Senior Living Products |
| 11:00 AM - 12:00 PM | Engaging to improve care: Transforming communication and documentation with the Engage platform | Home Health Products, Hospice Products |
| 11:00 AM - 12:00 PM | AI-Powered Care: Leverage technology for better patient intake | Cross Care-Setting |
| 11:00 AM - 12:00 PM | Price Table Management (HME/HI) | Advanced Training |
| 11:00 AM - 12:00 PM | AI and you: Leveraging tech | Home Health Products, Hospice Products |
| 11:00 AM - 12:00 PM | Unlocking the power of Inovalon | Home Health Products, Hospice Products, RCM |
| 11:00 AM - 12:00 PM | Introduction to inventory management | Beginner/Intermediate Training |
| 11:00 AM - 12:00 PM | Revenue cycle management: What's new and how to leverage the latest enhancements | Life Plan Communities Products, Skilled Nursing Products |
| 11:00 AM - 12:00 PM | EHR health check 1-2-3 methodology | Life Plan Communities Products, Skilled Nursing Products |
| 11:00 AM - 12:00 PM | Looking ahead: The future of our clinical solution | Clinical, Life Plan Communities Products, Skilled Nursing Products |
| 11:00 AM - 12:00 PM | From vision to reality: One year into the intelligent platform journey | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare Products |
| 11:00 AM - 12:00 PM | How to run a successful and impactful business that attracts staff, patients and encourages growth | |
| 11:00 AM - 12:00 PM | Identity management: Benefits, value-add features, and what's new | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 11:00 AM - 12:00 PM | NCPDP billing efficiencies: The sequel | Best Practices, RCM |
| 12:00 PM - 1:30 PM | Lunch & Solutions Pavilion | |
| 1:30 PM - 2:30 PM | Patient-Centered Care: They Key to Performance Excellence | Best Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial Products |
| 1:30 PM - 2:30 PM | Mastering your finances: Month-end process | Best Practices, Advanced Training |
| 1:30 PM - 2:30 PM | Course correction and the journey to healthy AR | Best Practices, Home Health Products, Hospice Products, RCM |
| 1:30 PM - 2:30 PM | Solutions for care: Introducing CCRC organizations to MatrixCare 360 | Life Plan Communities Products |
| 1:30 PM - 2:30 PM | Identity management: Improving security by implementing sign-on rules | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 1:30 PM - 2:30 PM | Revenue cycle management for 2025 and beyond | RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products |
| 1:30 PM - 2:30 PM | The future ahead: An inside look into the product roadmap | HME/HI Innovations |
| 1:30 PM - 2:30 PM | Expanding your reach with Enterprise Financials through integrations and value added services | Enterprise Financial Products |
| 1:30 PM - 2:30 PM | Bridging the gap: Tech-powered care transition strategies | Life Plan Communities Products, Skilled Nursing Products |
| 1:30 PM - 2:30 PM | From records to resilience: EHR strategies for emergencies | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products |
| 1:30 PM - 2:30 PM | Raising the bar: Improving your Hospice CAHPS scores | Best Practices, Hospice Products, Clinical |
| 1:30 PM - 2:30 PM | Protecting your greatest asset: Strategies for retaining and motivating staff | Best Practices |
| 1:30 PM - 2:30 PM | Payor strategies in healthcare: Enhancing patient experience through efficient workflows | Best Practices, RCM |
| 1:30 PM - 2:30 PM | Revolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workload | Best Practices, Advanced Training |
| 2:30 PM - 3:00 PM | Break & Solutions Pavilion | |
| 3:00 PM - 4:00 PM | From Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey Readiness | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products |
| 3:00 PM - 4:00 PM | Lean Six Sigma Workshop | Beginner/Intermediate Training |
| 3:00 PM - 4:00 PM | Introducing MatrixCare 360 Mobile: A new user-centric mobile ecosystem to empower efficient, proactive care | Life Plan Communities Products, Skilled Nursing Products |
| 3:00 PM - 4:00 PM | Transforming HME products with AI/ML innovation | HME/HI Innovations |
| 3:00 PM - 4:00 PM | Leveraging integrated partners to enhance your senior living operations | Best Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare Products |
| 3:00 PM - 4:00 PM | Where Artificial Intelligence is taking the long term care space today | Home Health Products, Clinical, Skilled Nursing Products, SigmaCare Products |
| 3:00 PM - 4:00 PM | Revenue cycle management: Introducing CCRC organizations to MatrixCare 360 | Best Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 3:00 PM - 4:00 PM | Don't let your pharmacy inventory run wild: Mastering best practices for efficient management | Best Practices |
| 3:00 PM - 4:00 PM | Regulatory landscape update and outlook, and successful outcomes | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products |
| 3:00 PM - 4:00 PM | Women in Leadership | Cross Care-Setting |
| 3:00 PM - 4:00 PM | Weathering disaster with confidence | Best Practices, Home Health Products, Hospice Products, Palliative Care Products |
| 3:00 PM - 4:00 PM | Driving hospice excellence: Leveraging KPIs to optimize operations and enhance patient care | Hospice Products |
| 3:00 PM - 4:00 PM | SNAP to the Rescue: 5 Ways to Elevate Your Patient Experience Today | HME/HI Best Practices |
| 3:00 PM - 4:00 PM | Money matters: Strategies for financial success | Best Practices, Home Health Products, Hospice Products, RCM |
| 4:15 PM - 5:00 PM | Focus groups |
| 8:00 AM - 9:00 AM | Breakfast & Solutions Pavilion | |
| 8:00 AM - 12:00 PM | Registration | |
| 9:45 AM - 10:00 AM | Break | |
| 10:00 AM - 11:00 AM | First steps matter: The importance of an integrated intake process | Home Health Products, Hospice Products |
| 10:00 AM - 11:00 AM | Get paid faster! Enrollment and eClaims best practices | Best Practices |
| 10:00 AM - 11:00 AM | Scheduling : Make Every Minute Count | Home Health Products, Hospice Products, Palliative Care Products |
| 10:00 AM - 11:00 AM | When the auditor knocks: Home health edition | Best Practices, Home Health Products |
| 10:00 AM - 11:00 AM | The future of patient pay | Home Health Products, Hospice Products, Enterprise Financial Products |
| 10:00 AM - 11:00 AM | Optimizing your revenue through authorization tracking and alerting (ATA) | Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing Products |
| 10:00 AM - 11:00 AM | Empowering clinicians: Leveraging technology for efficiency and efficacy | Clinical, Skilled Nursing Products |
| 10:00 AM - 11:00 AM | Fueling your success with MealTracker: New Features and what's ahead for 2025 | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 10:00 AM - 11:00 AM | How to become the conductor of your Brightree Rules Engine | Best Practices, Beginner/Intermediate Training |
| 10:00 AM - 11:00 AM | Maximizing MyAnalytics: Advanced tools for data-driven decision making | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products |
| 10:00 AM - 11:00 AM | Investing in your business through Brightree’s robust ecosystem of partners | HME/HI Executive & Leadership |
| 10:00 AM - 11:00 AM | MatrixCare 360 Mobile case study: Leveraging mobile-optimized solutions to give time back to caregivers | Life Plan Communities Products, Skilled Nursing Products |
| 10:00 AM - 11:00 AM | HME feature lookback: What you may have missed, but shouldn't | Best Practices |
| 10:00 AM - 11:00 AM | The rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plans | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products |
| 11:00 AM - 11:30 AM | Break & Solutions Pavilion | |
| 11:30 AM - 12:30 PM | Foundations for building a palliative program | Home Health Products, Hospice Products, Palliative Care Products |
| 11:30 AM - 12:30 PM | KPI-driven operations for home health | Home Health Products |
| 11:30 AM - 12:30 PM | Powerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with Brightree | Beginner/Intermediate Training |
| 11:30 AM - 12:30 PM | Controlling your future: Leveraging budgeting and forecasting capabilities in Enterprise Financials | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products |
| 11:30 AM - 12:30 PM | Empowering your team: Enhancements to our Community portal and training | Best Practices, Beginner/Intermediate Training, Advanced Training |
| 11:30 AM - 12:30 PM | Navigating Change: Effective Change Management in Software Workflow | |
| 11:30 AM - 12:30 PM | All about WIP states | Best Practices, Beginner/Intermediate Training |
| 11:30 AM - 12:30 PM | Leverage advanced analytics to improve outcomes and improve operations | HME/HI Best Practices |
| 11:30 AM - 12:30 PM | Using Inovalon for claims processing: A customer's journey | RCM, Life Plan Communities Products, Skilled Nursing Products |
| 11:30 AM - 12:30 PM | Transforming post-acute care: The role of payors in advancing value-based care models | Cross Care-Setting |
| 11:30 AM - 12:30 PM | More than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settings | Life Plan Communities Products, Senior Living Products |
| 11:30 AM - 12:30 PM | Blue Sky Thinking | HME/HI Innovations |
| 11:30 AM - 12:30 PM | Improving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory Factors | Best Practices, Clinical, Skilled Nursing Products, Enterprise Financial Products |
| 11:30 AM - 12:30 PM | Nutrition and dining: Integrated systems for all dining options | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 12:30 PM - 2:00 PM | Lunch & Closing session | |
| 2:00 PM - 2:30 PM | Break & Solutions Pavilion | |
| 2:30 PM - 3:30 PM | HOPE is on the way | Best Practices, Hospice Products |
| 2:30 PM - 3:30 PM | Auditing for quality results: A comprehensive approach | Best Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM |
| 2:30 PM - 3:30 PM | Reconciliations made easy: The power of robotic process automation (RPA) | Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial Products |
| 2:30 PM - 3:30 PM | Leveraging Diversity, Equity & Inclusion to Drive Accelerated Business Success | Cross Care-Setting |
| 2:30 PM - 3:30 PM | Data-driven insights: Using MyAnalytics to improve financial performance and payor contracts | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products |
| 2:30 PM - 3:30 PM | MatrixCare education toolbox: Equipping your team for success | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products |
| 2:30 PM - 3:30 PM | Optimizing your HME and HI database | Best Practices |
| 2:30 PM - 3:30 PM | Raising the bar: Improving your HHCAHPS scores | Best Practices, Home Health Products, Clinical |
| 2:30 PM - 3:30 PM | Texting for Better Care: Enhancing patient communication in the digital age | Best Practices, Advanced Training |
| 2:30 PM - 3:30 PM | Growth Mindset | Cross Care-Setting |
| 2:30 PM - 3:30 PM | Efficient delivery networks: Using interoperability to streamline care delivery | Life Plan Communities Products, Skilled Nursing Products |
| 2:30 PM - 3:30 PM | A ReSupply product roadmap | Best Practices |
| 2:30 PM - 3:30 PM | Transforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savings | Clinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products |
| 2:30 PM - 3:30 PM | Mobile Delivery optimization and operational KPIs (MDM) | Best Practices, Beginner/Intermediate Training |
| 3:30 PM - 4:00 PM | Break & Solutions Pavilion | |
| 4:00 PM - 5:00 PM | Harness the power of your data for smarter descisions | Best Practices, Home Health Products, Hospice Products |
| 4:00 PM - 5:00 PM | When the auditor knocks: Hospice edition | Best Practices, Hospice Products |
| 4:00 PM - 5:00 PM | Navigating your business: Building and Delivering the culture you want for a winning strategy | |
| 4:00 PM - 5:00 PM | Payment portal: Benefits, case studies and how to fast track implementation and resident/family onboarding | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products |
| 4:00 PM - 5:00 PM | Designing to success: Empowering caregivers through user-centric innovation | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products |
| 4:00 PM - 5:00 PM | Sales order success: Simplifying and streamlining workflows | Beginner/Intermediate Training |
| 4:00 PM - 5:00 PM | Optimizing referral source engagement: Strategies for building stronger partnerships | Cross Care-Setting |
| 4:00 PM - 5:00 PM | Data-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilities | Beginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products |
| 4:00 PM - 5:00 PM | Fast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflows | Best Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products |
| 4:00 PM - 5:00 PM | Navigating non-traditional payors in home health | Home Health Products, Hospice Products |
| 4:00 PM - 5:00 PM | Understanding SNAP tasks: Pairing your team's workflow with automation | Best Practices, Advanced Training |
| 4:00 PM - 5:00 PM | Interoperability and the ecosystem our partners help us build | HME/HI Best Practices |
| 4:00 PM - 5:00 PM | From insight to impact: How to become a smart care facility | Clinical, Skilled Nursing Products |
| 4:00 PM - 5:00 PM | Pharmacy product roadmap: Sneak peak at 2025 features in beta and beyond | Clinical, RCM |
| 7:00 PM - 11:00 PM | Customer appreciation event |