Full Conference Schedule
Welcome to the RISE 2025 conference agenda! Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 1:00 PM - 5:00 PM | Pre-conference sessions | |||
| 2:45 PM - 3:15 PM | Break | |||
| 5:00 PM - 7:00 PM | Welcome reception |
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 7:30 AM - 8:30 AM | Registration | |||
| 7:30 AM - 4:00 PM | Breakfast & Solutions Pavilion | |||
| 9:15 AM - 9:30 AM | Break | |||
| 9:30 AM - 10:30 AM | SigmaCare: What's new and what's coming next | SigmaCare Products | Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | Enterprise financials: Key enhancements and the roadmap for future success | Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | HME/HI welcome & State of the union | Pharmacy & Home Infusion, Pharmacy, HME | ||
| 9:30 AM - 10:30 AM | Home Health and Hospice welcome & State of the union | Home Health Products, Hospice Products, Palliative Care Products | Home Health & Hospice, Palliative Care | |
| 9:30 AM - 10:30 AM | Optimizing intake and record management with Exchange - Data Manager | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | What you need to know about episode-based payment models | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | Expanding our care offerings: What's new for clinical care | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | VirtueRN Hospice & HME coordination | Cross Care-Setting | ||
| 10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
| 11:00 AM - 12:00 PM | Price Table Management (HME/HI) | Advanced Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | Engaging to improve care: Transforming communication and documentation with the Engage platform | Home Health Products, Hospice Products | Home Health & Hospice | |
| 11:00 AM - 12:00 PM | NCPDP billing efficiencies: The sequel | Best Practices, RCM | Pharmacy & Home Infusion, Pharmacy | |
| 11:00 AM - 12:00 PM | Revenue cycle management: What's new and how to leverage the latest enhancements | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | Senior Living: Roadmap for driving success | Senior Living Products | Senior Living | |
| 11:00 AM - 12:00 PM | Unlocking the power of Inovalon | Home Health Products, Hospice Products, RCM | Home Health & Hospice | |
| 11:00 AM - 12:00 PM | Looking ahead: The future of our clinical solution | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | Introduction to inventory management | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | EHR health check 1-2-3 methodology | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | How to run a successful and impactful business that attracts staff, patients and encourages growth | |||
| 11:00 AM - 12:00 PM | Identity management: Benefits, value-add features, and what's new | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | From vision to reality: One year into the intelligent platform journey | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare Products | Home Health & Hospice, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | AI-Powered Care: Leverage technology for better patient intake | Cross Care-Setting | ||
| 11:00 AM - 12:00 PM | AI and you: Leveraging tech | Home Health Products, Hospice Products | Home Health & Hospice | |
| 12:00 PM - 1:30 PM | Lunch & Solutions Pavilion | |||
| 1:30 PM - 2:30 PM | Patient-Centered Care: The Key to Performance Excellence | Best Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial Products | Home Health & Hospice, Pharmacy & Home Infusion, HME | |
| 1:30 PM - 2:30 PM | Expanding your reach with Enterprise Financials through integrations and value added services | Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | Solutions for care: Introducing CCRC organizations to MatrixCare 360 | Life Plan Communities Products | Life Plan Communities | |
| 1:30 PM - 2:30 PM | Mastering your finances: Month-end process | Best Practices, Advanced Training | Pharmacy & Home Infusion, HME | |
| 1:30 PM - 2:30 PM | Course correction and the journey to healthy AR | Best Practices, Home Health Products, Hospice Products, RCM | Home Health & Hospice, Palliative Care | |
| 1:30 PM - 2:30 PM | Identity management: Improving security by implementing sign-on rules | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | Bridging the gap: Tech-powered care transition strategies | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 1:30 PM - 2:30 PM | From records to resilience: EHR strategies for emergencies | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 1:30 PM - 2:30 PM | Raising the bar: Improving your Hospice CAHPS scores | Best Practices, Hospice Products, Clinical | Hospice | |
| 1:30 PM - 2:30 PM | Payor strategies in healthcare: Enhancing patient experience through efficient workflows | Best Practices, RCM | Home Health & Hospice, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | Revolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workload | Best Practices, Advanced Training | HME | |
| 1:30 PM - 2:30 PM | Protecting your greatest asset: Strategies for retaining and motivating staff | Best Practices | Home Health & Hospice, Palliative Care | |
| 1:30 PM - 2:30 PM | Revenue cycle management for 2025 and beyond | RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 1:30 PM - 2:30 PM | The future ahead: An inside look into the product roadmap | HME/HI Innovations | HME | |
| 2:30 PM - 3:00 PM | Break & Solutions Pavilion | |||
| 3:00 PM - 4:00 PM | Driving hospice excellence: Leveraging KPIs to optimize operations and enhance patient care | Hospice Products | Hospice | |
| 3:00 PM - 4:00 PM | SNAP to the Rescue: 5 Ways to Elevate Your Patient Experience Today | HME/HI Best Practices | ||
| 3:00 PM - 4:00 PM | Don't let your pharmacy inventory run wild: Mastering best practices for efficient management | Best Practices | Pharmacy & Home Infusion | |
| 3:00 PM - 4:00 PM | Money matters: Strategies for financial success | Best Practices, Home Health Products, Hospice Products, RCM | Home Health & Hospice | |
| 3:00 PM - 4:00 PM | From Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey Readiness | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 3:00 PM - 4:00 PM | Leveraging integrated partners to enhance your senior living operations | Best Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Where Artificial Intelligence is taking the long term care space today | Home Health Products, Clinical, Skilled Nursing Products, SigmaCare Products | Home Health & Hospice, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Introducing MatrixCare 360 Mobile: A new user-centric mobile ecosystem to empower efficient, proactive care | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 3:00 PM - 4:00 PM | Women in Leadership | Cross Care-Setting | ||
| 3:00 PM - 4:00 PM | Weathering disaster with confidence | Best Practices, Home Health Products, Hospice Products, Palliative Care Products | Home Health & Hospice, Palliative Care | |
| 3:00 PM - 4:00 PM | Lean Six Sigma Workshop | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 3:00 PM - 4:00 PM | Transforming HME products with AI/ML innovation | HME/HI Innovations | ||
| 3:00 PM - 4:00 PM | Revenue cycle management: Introducing CCRC organizations to MatrixCare 360 | Best Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Regulatory landscape update and outlook, and successful outcomes | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 4:15 PM - 5:00 PM | Focus groups |
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 7:30 AM - 8:30 AM | Breakfast & Solutions Pavilion | |||
| 7:30 AM - 12:00 PM | Registration | |||
| 9:15 AM - 9:30 AM | Break | |||
| 9:30 AM - 10:30 AM | Get paid faster! Enrollment and eClaims best practices | Best Practices | Pharmacy & Home Infusion, HME | |
| 9:30 AM - 10:30 AM | Optimizing your revenue through authorization tracking and alerting (ATA) | Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | How to become the conductor of your Brightree Rules Engine | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 9:30 AM - 10:30 AM | When the auditor knocks: Home health edition | Best Practices, Home Health Products | Home Health & Hospice | |
| 9:30 AM - 10:30 AM | HME feature lookback: What you may have missed, but shouldn't | Best Practices | HME | |
| 9:30 AM - 10:30 AM | First steps matter: The importance of an integrated intake process | Home Health Products, Hospice Products | Home Health & Hospice | |
| 9:30 AM - 10:30 AM | The future of patient pay | Home Health Products, Hospice Products, Enterprise Financial Products | Home Health & Hospice, Pharmacy & Home Infusion, HME, Hospice | |
| 9:30 AM - 10:30 AM | Investing in your business through Brightree’s robust ecosystem of partners | HME/HI Executive & Leadership | ||
| 9:30 AM - 10:30 AM | Maximizing MyAnalytics: Advanced tools for data-driven decision making | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Home Health & Hospice, Life Plan Communities, Skilled Nursing, Senior Living | |
| 9:30 AM - 10:30 AM | Fueling your success with MealTracker: New Features and what's ahead for 2025 | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 9:30 AM - 10:30 AM | Empowering clinicians: Leveraging technology for efficiency and efficacy | Clinical, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | The rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plans | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Home Health & Hospice, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | Scheduling : Make Every Minute Count | Home Health Products, Hospice Products, Palliative Care Products | Home Health & Hospice, Palliative Care | |
| 9:30 AM - 10:30 AM | MatrixCare 360 Mobile case study: Leveraging mobile-optimized solutions to give time back to caregivers | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
| 11:00 AM - 12:00 PM | Powerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with Brightree | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | All about WIP states | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | Empowering your team: Enhancements to our Community portal and training | Best Practices, Beginner/Intermediate Training, Advanced Training | Home Health & Hospice | |
| 11:00 AM - 12:00 PM | Navigating Change: Effective Change Management in Software Workflow | |||
| 11:00 AM - 12:00 PM | Blue Sky Thinking | HME/HI Innovations | ||
| 11:00 AM - 12:00 PM | Controlling your future: Leveraging budgeting and forecasting capabilities in Enterprise Financials | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Senior Living | |
| 11:00 AM - 12:00 PM | Leverage advanced analytics to improve outcomes and improve operations | HME/HI Best Practices | ||
| 11:00 AM - 12:00 PM | Nutrition and dining: Integrated systems for all dining options | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Improving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory Factors | Best Practices, Clinical, Skilled Nursing Products, Enterprise Financial Products | Home Health & Hospice, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Using Inovalon for claims processing: A customer's journey | RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | KPI-driven operations for home health | Home Health Products | Home Health & Hospice | |
| 11:00 AM - 12:00 PM | Foundations for building a palliative program | Home Health Products, Hospice Products, Palliative Care Products | Home Health & Hospice, Palliative Care | |
| 11:00 AM - 12:00 PM | Transforming post-acute care: The role of payors in advancing value-based care models | Cross Care-Setting | ||
| 11:00 AM - 12:00 PM | More than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settings | Life Plan Communities Products, Senior Living Products | Life Plan Communities, Senior Living | |
| 12:00 PM - 1:00 PM | Lunch | |||
| 1:00 PM - 2:00 PM | Closing Session | |||
| 2:00 PM - 2:30 PM | Break & Solutions Pavilion | |||
| 2:30 PM - 3:30 PM | Reconciliations made easy: The power of robotic process automation (RPA) | Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial Products | Life Plan Communities, Skilled Nursing | |
| 2:30 PM - 3:30 PM | A ReSupply product roadmap | Best Practices | HME | |
| 2:30 PM - 3:30 PM | Growth Mindset | Cross Care-Setting | ||
| 2:30 PM - 3:30 PM | Leveraging Diversity, Equity & Inclusion to Drive Accelerated Business Success | Cross Care-Setting | ||
| 2:30 PM - 3:30 PM | MatrixCare education toolbox: Equipping your team for success | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 2:30 PM - 3:30 PM | Texting for Better Care: Enhancing patient communication in the digital age | Best Practices, Advanced Training | Pharmacy & Home Infusion, Pharmacy, HME | |
| 2:30 PM - 3:30 PM | HOPE is on the way | Best Practices, Hospice Products | Hospice | |
| 2:30 PM - 3:30 PM | Optimizing your HME and HI database | Best Practices | Pharmacy & Home Infusion, HME | |
| 2:30 PM - 3:30 PM | Raising the bar: Improving your HHCAHPS scores | Best Practices, Home Health Products, Clinical | Home Health & Hospice | |
| 2:30 PM - 3:30 PM | Transforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savings | Clinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products | Life Plan Communities, Skilled Nursing, Senior Living | |
| 2:30 PM - 3:30 PM | Efficient delivery networks: Using interoperability to streamline care delivery | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 2:30 PM - 3:30 PM | Data-driven insights: Using MyAnalytics to improve financial performance and payor contracts | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Life Plan Communities, Skilled Nursing | |
| 2:30 PM - 3:30 PM | Mobile Delivery optimization and operational KPIs (MDM) | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 2:30 PM - 3:30 PM | Auditing for quality results: A comprehensive approach | Best Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM | Home Health & Hospice | |
| 3:30 PM - 4:00 PM | Break & Solutions Pavilion | |||
| 4:00 PM - 5:00 PM | Designing to success: Empowering caregivers through user-centric innovation | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Home Health & Hospice, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 4:00 PM - 5:00 PM | Harness the power of your data for smarter descisions | Best Practices, Home Health Products, Hospice Products | Home Health & Hospice | |
| 4:00 PM - 5:00 PM | Fast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflows | Best Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 4:00 PM - 5:00 PM | Navigating non-traditional payors in home health | Home Health Products, Hospice Products | Home Health & Hospice | |
| 4:00 PM - 5:00 PM | Optimizing referral source engagement: Strategies for building stronger partnerships | Cross Care-Setting | ||
| 4:00 PM - 5:00 PM | From insight to impact: How to become a smart care facility | Clinical, Skilled Nursing Products | Skilled Nursing | |
| 4:00 PM - 5:00 PM | Understanding SNAP tasks: Pairing your team's workflow with automation | Best Practices, Advanced Training | HME | |
| 4:00 PM - 5:00 PM | Data-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilities | Beginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Home Health & Hospice, Life Plan Communities, Skilled Nursing | |
| 4:00 PM - 5:00 PM | Sales order success: Simplifying and streamlining workflows | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 4:00 PM - 5:00 PM | Pharmacy product roadmap: Sneak peak at 2025 features in beta and beyond | Clinical, RCM | Pharmacy & Home Infusion, Pharmacy | |
| 4:00 PM - 5:00 PM | Navigating your business: Building and Delivering the culture you want for a winning strategy | |||
| 4:00 PM - 5:00 PM | Interoperability and the ecosystem our partners help us build | HME/HI Best Practices | ||
| 4:00 PM - 5:00 PM | When the auditor knocks: Hospice edition | Best Practices, Hospice Products | Hospice | |
| 4:00 PM - 5:00 PM | Payment portal: Benefits, case studies and how to fast track implementation and resident/family onboarding | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products | Home Health & Hospice, Life Plan Communities, Skilled Nursing | |
| 7:00 PM - 11:00 PM | Customer appreciation event |