Full Conference Schedule
Â
Welcome to the RISE 2025 conference agenda!  Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!
Â
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 12:00 PM - 5:00 PM | Registration | |||
| 1:00 PM - 5:00 PM | Pre-conference sessions | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Skilled Nursing Products, Enterprise Financial | Home Health, Pharmacy & Home Infusion, Pharmacy, HME, Life Plan Communities, Skilled Nursing | |
| 3:00 PM - 3:30 PM | Break | |||
| 5:00 PM - 7:00 PM | Welcome reception |
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 7:30 AM - 8:30 AM | Breakfast & Solutions Pavilion | |||
| 7:30 AM - 4:00 PM | Registration | |||
| 8:30 AM - 9:30 AM | Opening & welcome | |||
| 9:30 AM - 10:30 AM | HME/HI welcome & State of the union | Pharmacy, HME | ||
| 9:30 AM - 10:30 AM | Home Health and Hospice welcome & State of the union | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
| 9:30 AM - 10:30 AM | Expanding our care offerings: What's new for clinical care | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | What you need to know about episode-based payment models | Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | Enterprise financials: Key enhancements and the roadmap for future success | RCM, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | Optimizing intake and record management with Exchange - Data Manager | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | SigmaCare: What's new and what's coming next | SigmaCare Products | Skilled Nursing - SigmaCare | |
| 10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
| 11:00 AM - 12:00 PM | Shaping the Future of Interoperability: Resmed's Vision for the Next Generation | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Revenue cycle management: What's new and how to leverage the latest enhancements | RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | Price Table Management (HME/HI) | Advanced Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | Looking ahead: The future of our clinical solution | Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 11:00 AM - 12:00 PM | Senior Living: Roadmap for driving success | Senior Living Products | Senior Living | |
| 11:00 AM - 12:00 PM | Engaging to improve care: Transforming communication and documentation with the MatrixCare Link platform | Home Health Products, Hospice Products | Home Health, Hospice | |
| 11:00 AM - 12:00 PM | From vision to reality: One year into the intelligent platform journey | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare Products | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Executive Insights: Your Questions, Our Answers | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | AI and you: Leveraging tech | Home Health Products, Hospice Products | Home Health, Hospice | |
| 11:00 AM - 12:00 PM | NCPDP billing efficiencies: The sequel | Best Practices, RCM | Pharmacy & Home Infusion, Pharmacy | |
| 11:00 AM - 12:00 PM | EHR health check 1-2-3 methodology | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | Mastering the Move: MatrixCare enhanced LPC Implementation Insights | Life Plan Communities Products | Life Plan Communities | |
| 11:00 AM - 12:00 PM | Unlock your RCM tools for better AR management | Home Health Products, Hospice Products, RCM | Home Health, Hospice | |
| 11:00 AM - 12:00 PM | Introduction to inventory management | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 12:00 PM - 1:30 PM | Lunch & Solutions Pavilion | |||
| 1:30 PM - 2:30 PM | Expanding your reach with Enterprise Financials through integrations and value added services | Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | AI-Powered Healthcare: Innovations with OneClaim, RESMi, and Beyond | RCM, Cross Care-Setting | Home Health, Pharmacy & Home Infusion, Pharmacy, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living, Hospice | |
| 1:30 PM - 2:30 PM | Empowering the Next Generation: Coaching New Leaders for Success | Best Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial Products, Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | Payer strategies in healthcare: Enhancing patient experience through efficient workflows | Best Practices, RCM | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 1:30 PM - 2:30 PM | Introduction to Care Management for the enhanced LPC environment | Life Plan Communities Products | Life Plan Communities | |
| 1:30 PM - 2:30 PM | From records to resilience: EHR strategies for emergencies | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 1:30 PM - 2:30 PM | Mastering your finances: Month-end process | Best Practices, Advanced Training | Pharmacy & Home Infusion, HME | |
| 1:30 PM - 2:30 PM | Revolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workload | Best Practices, Advanced Training | HME | |
| 1:30 PM - 2:30 PM | Course correction and the journey to healthy AR | Best Practices, Home Health Products, Hospice Products, RCM | Home Health, Palliative Care, Hospice | |
| 1:30 PM - 2:30 PM | Revenue cycle management for 2025 and beyond | RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 1:30 PM - 2:30 PM | The future ahead: An inside look into the product roadmap | HME/HI Innovations | HME | |
| 1:30 PM - 2:30 PM | Raising the bar: Improving your Hospice CAHPS scores | Best Practices, Hospice Products, Clinical | Hospice | |
| 1:30 PM - 2:30 PM | Protecting your greatest asset: Strategies for retaining and motivating staff | Best Practices | Home Health, Palliative Care, Hospice | |
| 2:30 PM - 3:00 PM | Break & Solutions Pavilion | |||
| 3:00 PM - 4:00 PM | Leveraging integrated partners to enhance your senior living operations | Best Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Introduction to Revenue Cycle Management for the enhanced LPC environment | Best Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Transforming HME products with AI/ML innovation | HME/HI Innovations | HME | |
| 3:00 PM - 4:00 PM | Women in Leadership | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | From Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey Readiness | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 3:00 PM - 4:00 PM | Money matters: Strategies for financial success | Best Practices, Home Health Products, Hospice Products, RCM | Home Health, Hospice | |
| 3:00 PM - 4:00 PM | Regulatory landscape update and outlook, and successful outcomes | Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 3:00 PM - 4:00 PM | Where Artificial Intelligence is taking the long term care space today | Home Health Products, Clinical, Skilled Nursing Products, SigmaCare Products, Cross Care-Setting | Home Health, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 3:00 PM - 4:00 PM | Introducing MatrixCare Engage: A new user-centric mobile ecosystem to empower efficient, proactive care | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 3:00 PM - 4:00 PM | Don't let your pharmacy inventory run wild: Mastering best practices for efficient management | Best Practices | Pharmacy & Home Infusion | |
| 3:00 PM - 4:00 PM | Lean Six Sigma Workshop | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 3:00 PM - 4:00 PM | Weathering disaster with confidence | Best Practices, Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
| 3:00 PM - 4:00 PM | Driving hospice excellence: Leveraging KPIs to optimize operations and enhance patient care | Hospice Products | Hospice | |
| 3:00 PM - 4:00 PM | SNAP to the Rescue: 5 Ways to Elevate Your Patient Experience Today | Best Practices | HME | |
| 4:15 PM - 5:00 PM | Focus Group: Value-Based Care in Senior Living and Long-Term Care | Clinical | Life Plan Communities, Skilled Nursing | |
| 4:15 PM - 5:00 PM | Focus Group: Exploring Services in Senior Living | Clinical | Senior Living | |
| 4:15 PM - 5:00 PM | Focus groups |
| Time | Name | More Info | Session Categories | Topic(s) |
|---|---|---|---|---|
| 7:30 AM - 8:30 AM | Breakfast & Solutions Pavilion | |||
| 7:30 AM - 12:00 PM | Registration | |||
| 8:30 AM - 9:15 AM | General session | |||
| 9:15 AM - 9:30 AM | Break | |||
| 9:30 AM - 10:30 AM | HME feature lookback: What you may have missed, but shouldn't | Best Practices | HME | |
| 9:30 AM - 10:30 AM | The future of patient pay | Home Health Products, Hospice Products, Enterprise Financial Products | Home Health, HME | |
| 9:30 AM - 10:30 AM | When the auditor knocks: Home health edition | Best Practices, Home Health Products | Hospice | |
| 9:30 AM - 10:30 AM | Building Stronger Connections: Spotlight on the Residential Care Software Partner Ecosystem | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 9:30 AM - 10:30 AM | How to become the conductor of your Brightree Rules Engine | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 9:30 AM - 10:30 AM | MatrixCare Engage case study: Leveraging mobile-optimized solutions to give time back to caregivers | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 9:30 AM - 10:30 AM | Optimizing your revenue through authorization tracking and alerting (ATA) | Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | Fueling your success with MealTracker: New Features and what's ahead for 2025 | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 9:30 AM - 10:30 AM | The rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plans | Best Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare Products | Home Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 9:30 AM - 10:30 AM | First steps matter: The importance of an integrated intake process | Home Health Products, Hospice Products | Home Health, Hospice | |
| 9:30 AM - 10:30 AM | Mastering the Move: MatrixCare enhanced LPC Implementation Insights | Life Plan Communities Products | Life Plan Communities | |
| 9:30 AM - 10:30 AM | Scheduling : Make Every Minute Count | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
| 9:30 AM - 10:30 AM | Get paid faster! Enrollment and eClaims best practices | Best Practices | Pharmacy & Home Infusion, HME | |
| 9:30 AM - 10:30 AM | Maximizing MyAnalytics: Advanced tools for data-driven decision making | Best Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Cross Care-Setting | Home Health, Life Plan Communities, Skilled Nursing, Senior Living, Hospice | |
| 10:30 AM - 11:00 AM | Break & Solutions Pavilion | |||
| 11:00 AM - 12:00 PM | Empowering your team: Enhancements to our Community portal and training | Best Practices, Beginner/Intermediate Training, Advanced Training | Home Health, Hospice | |
| 11:00 AM - 12:00 PM | Leverage advanced analytics to improve outcomes and improve operations | Best Practices | HME | |
| 11:00 AM - 12:00 PM | KPI-driven operations for home health | Home Health Products | Home Health | |
| 11:00 AM - 12:00 PM | More than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settings | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products, Cross Care-Setting | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Navigating Change: Effective Change Management in Software Workflow | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Nutrition and dining: Integrated systems for all dining options | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Using Inovalon for claims processing: A customer's journey | RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 11:00 AM - 12:00 PM | All about WIP states | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 11:00 AM - 12:00 PM | Transforming post-acute care: The role of payors in advancing value-based care models | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Foundations for building a palliative program | Home Health Products, Hospice Products, Palliative Care Products | Home Health, Palliative Care, Hospice | |
| 11:00 AM - 12:00 PM | Controlling your future: Leveraging budgeting and forecasting capabilities in Enterprise Financials | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Life Plan Communities, Skilled Nursing, Senior Living | |
| 11:00 AM - 12:00 PM | Blue Sky Thinking | HME/HI Innovations | HME | |
| 11:00 AM - 12:00 PM | Improving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory Factors | Best Practices, Clinical, Skilled Nursing Products, Enterprise Financial Products | Home Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 11:00 AM - 12:00 PM | Powerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with Brightree | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 12:00 PM - 1:00 PM | Lunch & Solutions Pavilion | |||
| 1:00 PM - 2:00 PM | Closing session | |||
| 2:00 PM - 2:30 PM | Break & Solutions Pavilion | |||
| 2:30 PM - 3:30 PM | Mobile Delivery optimization and operational KPIs (MDM) | Best Practices, Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 2:30 PM - 3:30 PM | Reconciliations made easy: The power of robotic process automation (RPA) | Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial Products | Life Plan Communities | |
| 2:30 PM - 3:30 PM | Data-driven insights: Using MyAnalytics to improve financial performance and payor contracts | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Life Plan Communities, Skilled Nursing | |
| 2:30 PM - 3:30 PM | Hospice-HME Care Coordination: Bridging the gap between hospice and HME for seamless patient care | Best Practices, Hospice Products, Cross Care-Setting, HME/HI Innovations | HME, Hospice | |
| 2:30 PM - 3:30 PM | A ReSupply product roadmap | Best Practices | HME | |
| 2:30 PM - 3:30 PM | Efficient delivery networks: Using interoperability to streamline care delivery | Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 2:30 PM - 3:30 PM | HOPE is on the way | Best Practices, Hospice Products | Hospice | |
| 2:30 PM - 3:30 PM | Transforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savings | Clinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 2:30 PM - 3:30 PM | MatrixCare education toolbox: Equipping your team for success | Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 2:30 PM - 3:30 PM | Optimizing your HME and HI database | Best Practices | Pharmacy & Home Infusion, HME | |
| 2:30 PM - 3:30 PM | Inclusion First: Why Building and Motivating Your Teams is Your Key to Success | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 2:30 PM - 3:30 PM | Raising the bar: Improving your HHCAHPS scores | Best Practices, Home Health Products, Clinical | Home Health | |
| 2:30 PM - 3:30 PM | Auditing for quality results: A comprehensive approach | Best Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM | Home Health | |
| 2:30 PM - 3:30 PM | Texting for Better Care: Enhancing patient communication in the digital age | Best Practices, Advanced Training | Pharmacy & Home Infusion, Pharmacy, HME | |
| 3:30 PM - 4:00 PM | Break & Solutions Pavilion | |||
| 4:00 PM - 5:00 PM | Payment portal: Benefits, case studies and how to fast track implementation and resident/family onboarding | Best Practices, RCM, Life Plan Communities Products, Skilled Nursing Products | Home Health, Life Plan Communities, Skilled Nursing | |
| 4:00 PM - 5:00 PM | Sales order success: Simplifying and streamlining workflows | Beginner/Intermediate Training | Pharmacy & Home Infusion, HME | |
| 4:00 PM - 5:00 PM | Strengthening Security: Best practices for healthcare companies | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 4:00 PM - 5:00 PM | Fast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflows | Best Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products | Life Plan Communities, Skilled Nursing | |
| 4:00 PM - 5:00 PM | Advocacy Unplugged: Insights from Policy Experts & Industry Leaders | Cross Care-Setting | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 4:00 PM - 5:00 PM | Interoperability and the ecosystem our partners help us build | Pharmacy & Home Infusion, HME | ||
| 4:00 PM - 5:00 PM | Data-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilities | Beginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products | Home Health, Life Plan Communities, Skilled Nursing | |
| 4:00 PM - 5:00 PM | Empowering clinicians: Leveraging technology for efficiency and efficacy | Clinical, Skilled Nursing Products | Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare | |
| 4:00 PM - 5:00 PM | Pharmacy product roadmap: Sneak peak at 2025 features in beta and beyond | Clinical, RCM | Pharmacy & Home Infusion, Pharmacy | |
| 4:00 PM - 5:00 PM | Harness the power of your data for smarter descisions | Best Practices, Home Health Products, Hospice Products | Home Health, Hospice | |
| 4:00 PM - 5:00 PM | Navigating non-traditional payors in home health | Home Health Products, Hospice Products | Home Health, Hospice | |
| 4:00 PM - 5:00 PM | Understanding SNAP tasks: Pairing your team's workflow with automation | Best Practices, Advanced Training | HME | |
| 4:00 PM - 5:00 PM | When the auditor knocks: Hospice edition | Best Practices, Hospice Products | Hospice | |
| 4:00 PM - 5:00 PM | Designing to success: Empowering caregivers through user-centric innovation | Best Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products | Home Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living | |
| 7:00 PM - 11:00 PM | Customer appreciation event |