Full Conference Schedule

 

Welcome to the RISE 2025 conference agenda!  Here, you'll find a detailed schedule of sessions, workshops, and networking opportunities designed to inspire, educate, and connect. Whether you're looking to dive deep into industry trends, learn from thought leaders, or collaborate with peers, our carefully curated program offers something for everyone. Explore the full lineup and plan your conference experience today!

 

Time Name More Info Session Categories Topic(s)
12:00 PM - 5:00 PMRegistration  
1:00 PM - 5:00 PMPre-conference sessionsBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Skilled Nursing Products, Enterprise FinancialHome Health, Pharmacy & Home Infusion, Pharmacy, HME, Life Plan Communities, Skilled Nursing
3:00 PM - 3:30 PMBreak  
5:00 PM - 7:00 PMWelcome reception  
Time Name More Info Session Categories Topic(s)
7:30 AM - 8:30 AMBreakfast & Solutions Pavilion  
7:30 AM - 4:00 PMRegistration  
8:30 AM - 9:30 AMOpening & welcome  
9:30 AM - 10:30 AMHME/HI welcome & State of the union Pharmacy, HME
9:30 AM - 10:30 AMHome Health and Hospice welcome & State of the unionHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
9:30 AM - 10:30 AMExpanding our care offerings: What's new for clinical careClinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMWhat you need to know about episode-based payment modelsClinical, RCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMEnterprise financials: Key enhancements and the roadmap for future successRCM, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMOptimizing intake and record management with Exchange - Data ManagerLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMSigmaCare: What's new and what's coming nextSigmaCare ProductsSkilled Nursing - SigmaCare
10:30 AM - 11:00 AMBreak & Solutions Pavilion  
11:00 AM - 12:00 PMShaping the Future of Interoperability: Resmed's Vision for the Next GenerationCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMRevenue cycle management: What's new and how to leverage the latest enhancementsRCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMPrice Table Management (HME/HI)Advanced TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMLooking ahead: The future of our clinical solutionClinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
11:00 AM - 12:00 PMSenior Living: Roadmap for driving successSenior Living ProductsSenior Living
11:00 AM - 12:00 PMEngaging to improve care: Transforming communication and documentation with the MatrixCare Link platformHome Health Products, Hospice ProductsHome Health, Hospice
11:00 AM - 12:00 PMFrom vision to reality: One year into the intelligent platform journeyBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Palliative Care Products, SigmaCare ProductsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMExecutive Insights: Your Questions, Our AnswersCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMAI and you: Leveraging techHome Health Products, Hospice ProductsHome Health, Hospice
11:00 AM - 12:00 PMNCPDP billing efficiencies: The sequelBest Practices, RCMPharmacy & Home Infusion, Pharmacy
11:00 AM - 12:00 PMEHR health check 1-2-3 methodologyLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMMastering the Move: MatrixCare enhanced LPC Implementation InsightsLife Plan Communities ProductsLife Plan Communities
11:00 AM - 12:00 PMUnlock your RCM tools for better AR managementHome Health Products, Hospice Products, RCMHome Health, Hospice
11:00 AM - 12:00 PMIntroduction to inventory managementBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
12:00 PM - 1:30 PMLunch & Solutions Pavilion  
1:30 PM - 2:30 PMExpanding your reach with Enterprise Financials through integrations and value added servicesEnterprise Financial ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMAI-Powered Healthcare: Innovations with OneClaim, RESMi, and BeyondRCM, Cross Care-SettingHome Health, Pharmacy & Home Infusion, Pharmacy, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living, Hospice
1:30 PM - 2:30 PMEmpowering the Next Generation: Coaching New Leaders for SuccessBest Practices, Home Health Products, Advanced Training, Clinical, RCM, Enterprise Financial Products, Cross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMPayer strategies in healthcare: Enhancing patient experience through efficient workflowsBest Practices, RCMHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
1:30 PM - 2:30 PMIntroduction to Care Management for the enhanced LPC environmentLife Plan Communities ProductsLife Plan Communities
1:30 PM - 2:30 PMFrom records to resilience: EHR strategies for emergenciesBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
1:30 PM - 2:30 PMMastering your finances: Month-end processBest Practices, Advanced TrainingPharmacy & Home Infusion, HME
1:30 PM - 2:30 PMRevolutionizing Resupply: How multi-therapy Connect enhances patient care and reduces staff workloadBest Practices, Advanced TrainingHME
1:30 PM - 2:30 PMCourse correction and the journey to healthy ARBest Practices, Home Health Products, Hospice Products, RCMHome Health, Palliative Care, Hospice
1:30 PM - 2:30 PMRevenue cycle management for 2025 and beyondRCM, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
1:30 PM - 2:30 PMThe future ahead: An inside look into the product roadmapHME/HI InnovationsHME
1:30 PM - 2:30 PMRaising the bar: Improving your Hospice CAHPS scoresBest Practices, Hospice Products, ClinicalHospice
1:30 PM - 2:30 PMProtecting your greatest asset: Strategies for retaining and motivating staffBest PracticesHome Health, Palliative Care, Hospice
2:30 PM - 3:00 PMBreak & Solutions Pavilion  
3:00 PM - 4:00 PMLeveraging integrated partners to enhance your senior living operationsBest Practices, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMIntroduction to Revenue Cycle Management for the enhanced LPC environmentBest Practices, Beginner/Intermediate Training, RCM, Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsSkilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMTransforming HME products with AI/ML innovationHME/HI InnovationsHME
3:00 PM - 4:00 PMWomen in LeadershipCross Care-SettingHome Health, Pharmacy & Home Infusion, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMFrom Data to Decisions: Leveraging MyAnalytics to Optimize Clinical Operation for Risk Mitigation and Survey ReadinessBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
3:00 PM - 4:00 PMMoney matters: Strategies for financial successBest Practices, Home Health Products, Hospice Products, RCMHome Health, Hospice
3:00 PM - 4:00 PMRegulatory landscape update and outlook, and successful outcomesClinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
3:00 PM - 4:00 PMWhere Artificial Intelligence is taking the long term care space todayHome Health Products, Clinical, Skilled Nursing Products, SigmaCare Products, Cross Care-SettingHome Health, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
3:00 PM - 4:00 PMIntroducing MatrixCare Engage: A new user-centric mobile ecosystem to empower efficient, proactive careLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
3:00 PM - 4:00 PMDon't let your pharmacy inventory run wild: Mastering best practices for efficient managementBest PracticesPharmacy & Home Infusion
3:00 PM - 4:00 PMLean Six Sigma WorkshopBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
3:00 PM - 4:00 PMWeathering disaster with confidenceBest Practices, Home Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
3:00 PM - 4:00 PMDriving hospice excellence: Leveraging KPIs to optimize operations and enhance patient careHospice ProductsHospice
3:00 PM - 4:00 PMSNAP to the Rescue: 5 Ways to Elevate Your Patient Experience TodayBest PracticesHME
4:15 PM - 5:00 PMFocus Group: Value-Based Care in Senior Living and Long-Term CareClinicalLife Plan Communities, Skilled Nursing
4:15 PM - 5:00 PMFocus Group: Exploring Services in Senior LivingClinicalSenior Living
4:15 PM - 5:00 PMFocus groups  
Time Name More Info Session Categories Topic(s)
7:30 AM - 8:30 AMBreakfast & Solutions Pavilion  
7:30 AM - 12:00 PMRegistration  
8:30 AM - 9:15 AMGeneral session  
9:15 AM - 9:30 AMBreak  
9:30 AM - 10:30 AMHME feature lookback: What you may have missed, but shouldn'tBest PracticesHME
9:30 AM - 10:30 AMThe future of patient payHome Health Products, Hospice Products, Enterprise Financial ProductsHome Health, HME
9:30 AM - 10:30 AMWhen the auditor knocks: Home health editionBest Practices, Home Health ProductsHospice
9:30 AM - 10:30 AMBuilding Stronger Connections: Spotlight on the Residential Care Software Partner EcosystemCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
9:30 AM - 10:30 AMHow to become the conductor of your Brightree Rules EngineBest Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
9:30 AM - 10:30 AMMatrixCare Engage case study: Leveraging mobile-optimized solutions to give time back to caregiversLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
9:30 AM - 10:30 AMOptimizing your revenue through authorization tracking and alerting (ATA)Best Practices, Beginner/Intermediate Training, Advanced Training, RCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMFueling your success with MealTracker: New Features and what's ahead for 2025Life Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
9:30 AM - 10:30 AMThe rise of intelligent care planning: Reduce nursing time spent and improve quality and consistency of care plansBest Practices, Clinical, Life Plan Communities Products, Skilled Nursing Products, SigmaCare ProductsHome Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
9:30 AM - 10:30 AMFirst steps matter: The importance of an integrated intake processHome Health Products, Hospice ProductsHome Health, Hospice
9:30 AM - 10:30 AMMastering the Move: MatrixCare enhanced LPC Implementation InsightsLife Plan Communities ProductsLife Plan Communities
9:30 AM - 10:30 AMScheduling : Make Every Minute CountHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
9:30 AM - 10:30 AMGet paid faster! Enrollment and eClaims best practicesBest PracticesPharmacy & Home Infusion, HME
9:30 AM - 10:30 AMMaximizing MyAnalytics: Advanced tools for data-driven decision makingBest Practices, Home Health Products, Hospice Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living Products, Cross Care-SettingHome Health, Life Plan Communities, Skilled Nursing, Senior Living, Hospice
10:30 AM - 11:00 AMBreak & Solutions Pavilion  
11:00 AM - 12:00 PMEmpowering your team: Enhancements to our Community portal and trainingBest Practices, Beginner/Intermediate Training, Advanced TrainingHome Health, Hospice
11:00 AM - 12:00 PMLeverage advanced analytics to improve outcomes and improve operationsBest PracticesHME
11:00 AM - 12:00 PMKPI-driven operations for home healthHome Health ProductsHome Health
11:00 AM - 12:00 PMMore than an EHR: Ambient sensing technology delivers advanced insights for proactive care in low-acuity settingsLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare Products, Cross Care-SettingLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMNavigating Change: Effective Change Management in Software WorkflowCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMNutrition and dining: Integrated systems for all dining optionsLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMUsing Inovalon for claims processing: A customer's journeyRCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
11:00 AM - 12:00 PMAll about WIP statesBest Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
11:00 AM - 12:00 PMTransforming post-acute care: The role of payors in advancing value-based care modelsCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMFoundations for building a palliative programHome Health Products, Hospice Products, Palliative Care ProductsHome Health, Palliative Care, Hospice
11:00 AM - 12:00 PMControlling your future: Leveraging budgeting and forecasting capabilities in Enterprise FinancialsBest Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsLife Plan Communities, Skilled Nursing, Senior Living
11:00 AM - 12:00 PMBlue Sky ThinkingHME/HI InnovationsHME
11:00 AM - 12:00 PMImproving care metrics with Clinical Advanced Insights: One year later including CAI's new Depression Factors and Respiratory FactorsBest Practices, Clinical, Skilled Nursing Products, Enterprise Financial ProductsHome Health, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
11:00 AM - 12:00 PMPowerful tools, smarter inventory: Optimizing ePurchasing and cost tracking with BrightreeBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
12:00 PM - 1:00 PMLunch & Solutions Pavilion  
1:00 PM - 2:00 PMClosing session  
2:00 PM - 2:30 PMBreak & Solutions Pavilion  
2:30 PM - 3:30 PMMobile Delivery optimization and operational KPIs (MDM)Best Practices, Beginner/Intermediate TrainingPharmacy & Home Infusion, HME
2:30 PM - 3:30 PMReconciliations made easy: The power of robotic process automation (RPA)Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial ProductsLife Plan Communities
2:30 PM - 3:30 PMData-driven insights: Using MyAnalytics to improve financial performance and payor contractsBest Practices, RCM, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living ProductsLife Plan Communities, Skilled Nursing
2:30 PM - 3:30 PMHospice-HME Care Coordination: Bridging the gap between hospice and HME for seamless patient careBest Practices, Hospice Products, Cross Care-Setting, HME/HI InnovationsHME, Hospice
2:30 PM - 3:30 PMA ReSupply product roadmapBest PracticesHME
2:30 PM - 3:30 PMEfficient delivery networks: Using interoperability to streamline care deliveryLife Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
2:30 PM - 3:30 PMHOPE is on the wayBest Practices, Hospice ProductsHospice
2:30 PM - 3:30 PMTransforming orders management: How modernized design and intelligent tools improve quality, resident safety and time savingsClinical, Life Plan Communities Products, Skilled Nursing Products, Senior Living ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
2:30 PM - 3:30 PMMatrixCare education toolbox: Equipping your team for successLife Plan Communities Products, Skilled Nursing Products, Senior Living Products, SigmaCare ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
2:30 PM - 3:30 PMOptimizing your HME and HI databaseBest PracticesPharmacy & Home Infusion, HME
2:30 PM - 3:30 PMInclusion First: Why Building and Motivating Your Teams is Your Key to SuccessCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
2:30 PM - 3:30 PMRaising the bar: Improving your HHCAHPS scoresBest Practices, Home Health Products, ClinicalHome Health
2:30 PM - 3:30 PMAuditing for quality results: A comprehensive approachBest Practices, Home Health Products, Beginner/Intermediate Training, Advanced Training, Clinical, RCMHome Health
2:30 PM - 3:30 PMTexting for Better Care: Enhancing patient communication in the digital ageBest Practices, Advanced TrainingPharmacy & Home Infusion, Pharmacy, HME
3:30 PM - 4:00 PMBreak & Solutions Pavilion  
4:00 PM - 5:00 PMPayment portal: Benefits, case studies and how to fast track implementation and resident/family onboardingBest Practices, RCM, Life Plan Communities Products, Skilled Nursing ProductsHome Health, Life Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMSales order success: Simplifying and streamlining workflowsBeginner/Intermediate TrainingPharmacy & Home Infusion, HME
4:00 PM - 5:00 PMStrengthening Security: Best practices for healthcare companiesCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
4:00 PM - 5:00 PMFast-tracking innovation: Streamlining admissions, transitions of care and community features for future-ready workflowsBest Practices, Beginner/Intermediate Training, Advanced Training, Clinical, RCM, Life Plan Communities Products, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMAdvocacy Unplugged: Insights from Policy Experts & Industry LeadersCross Care-SettingHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
4:00 PM - 5:00 PMInteroperability and the ecosystem our partners help us build Pharmacy & Home Infusion, HME
4:00 PM - 5:00 PMData-driven decisions: Improve your AP, GL and PR reporting capabilities through the generic Iimport/export utilitiesBeginner/Intermediate Training, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial ProductsHome Health, Life Plan Communities, Skilled Nursing
4:00 PM - 5:00 PMEmpowering clinicians: Leveraging technology for efficiency and efficacyClinical, Skilled Nursing ProductsLife Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare
4:00 PM - 5:00 PMPharmacy product roadmap: Sneak peak at 2025 features in beta and beyondClinical, RCMPharmacy & Home Infusion, Pharmacy
4:00 PM - 5:00 PMHarness the power of your data for smarter descisionsBest Practices, Home Health Products, Hospice ProductsHome Health, Hospice
4:00 PM - 5:00 PMNavigating non-traditional payors in home healthHome Health Products, Hospice ProductsHome Health, Hospice
4:00 PM - 5:00 PMUnderstanding SNAP tasks: Pairing your team's workflow with automationBest Practices, Advanced TrainingHME
4:00 PM - 5:00 PMWhen the auditor knocks: Hospice editionBest Practices, Hospice ProductsHospice
4:00 PM - 5:00 PMDesigning to success: Empowering caregivers through user-centric innovationBest Practices, Life Plan Communities Products, Skilled Nursing Products, Enterprise Financial, Enterprise Financial Products, Senior Living ProductsHome Health, Pharmacy & Home Infusion, HME, Palliative Care, Life Plan Communities, Skilled Nursing, Skilled Nursing - SigmaCare, Senior Living
7:00 PM - 11:00 PMCustomer appreciation event